1. Who We Are
EEM77 is an online gaming and casino platform operated for players in the Philippines. When this Privacy Policy refers to "EEM77," "we," "us," or "our," it means the company operating the EEM77 platform at eem77.com.
As the operator of EEM77, we act as the data controller for the personal information you provide when you register, play games, make deposits or withdrawals, or otherwise interact with our platform. This means we determine how and why your data is processed, and we are responsible for keeping it safe.
If you have any questions about this Privacy Policy or how EEM77 handles your personal data, you can reach us at support@eem77.com at any time.
2. Information We Collect
EEM77 collects personal information in several ways — directly from you when you register or use our services, and automatically as you navigate the platform. Here's a breakdown of what we collect and why:
| Category |
Examples |
When Collected |
| Identity Data |
Full name, date of birth, nationality, government-issued ID number |
During registration and KYC verification |
| Contact Data |
Email address, mobile number, home address |
During registration |
| Financial Data |
GCash / Maya account details, bank account number, card details (masked), transaction history |
During deposit and withdrawal requests |
| Technical Data |
IP address, device type, browser type, operating system, session data |
Automatically when you access EEM77 |
| Usage Data |
Games played, bets placed, login history, click behaviour on the platform |
Automatically during platform use |
| Communications Data |
Chat logs with support, emails, feedback submitted |
When you contact us |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless required for responsible gaming purposes, in which case it will only be collected with your explicit consent.
3. How We Use Your Data
EEM77 uses your personal information for the following purposes:
- Account management: Creating, verifying, and maintaining your EEM77 account
- Transaction processing: Handling deposits, withdrawals, and payment verification
- Identity verification (KYC): Confirming your age, identity, and eligibility to use the platform as required by law
- Fraud prevention and security: Detecting suspicious activity, preventing money laundering, and protecting all users on the platform
- Customer support: Responding to your queries, complaints, and requests
- Platform improvement: Analysing usage patterns to improve our games, features, and overall user experience
- Responsible gaming: Monitoring for signs of problem gambling and applying protective measures where appropriate
- Marketing communications: Sending you promotional offers, bonus updates, and platform news — but only if you have opted in to receive these
- Legal compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) regulations
Marketing opt-out: You can unsubscribe from EEM77 marketing emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting our support team directly. Opting out of marketing will not affect your ability to use the platform.
4. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), EEM77 processes your personal data on the following legal grounds:
- Contractual necessity: Processing is required to fulfil our agreement with you — for example, creating your account, processing deposits, and paying out winnings.
- Legal obligation: We are required by law to collect and retain certain data, particularly for KYC, AML compliance, and responsible gaming obligations.
- Legitimate interests: EEM77 has a legitimate interest in maintaining platform security, preventing fraud, and improving our services — provided these interests do not override your rights.
- Consent: For optional activities such as marketing communications or enhanced personalisation, we will only process your data if you have given us clear consent, which you can withdraw at any time.
5. Data Sharing
EEM77 does not sell your personal data. We may share your information with the following categories of trusted third parties, strictly for the purposes outlined in this policy:
- Payment processors: GCash, Maya, BDO, BPI, UnionBank, and other payment partners to process your financial transactions
- Identity verification providers: KYC service providers used to verify your identity documents
- Technology and hosting providers: Cloud services and server infrastructure that power the EEM77 platform
- Fraud and AML screening services: Third-party tools used to detect and prevent financial crime
- Regulatory and law enforcement authorities: When required by Philippine law or a valid court order
All third parties who process data on our behalf are bound by strict data processing agreements and are not permitted to use your data for their own purposes.
International transfers: If any data is processed outside the Philippines, EEM77 ensures that appropriate safeguards are in place to maintain the same level of protection required under the Philippine Data Privacy Act.
6. Cookies and Tracking Technologies
EEM77 uses cookies and similar tracking technologies to make the platform work properly and to understand how you use it. Cookies are small files stored on your device that help us remember your preferences and session state.
We use the following types of cookies:
- Essential cookies: These are necessary for the platform to function — things like keeping you logged in during a session. You cannot opt out of these.
- Analytics cookies: These help us understand how players navigate the platform so we can improve the experience. The data collected is aggregated and anonymised.
- Preference cookies: These remember your settings and choices, such as your preferred language or display options.
- Marketing cookies: Used to show you relevant promotions. These are only active if you have consented to marketing communications.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the EEM77 platform.
7. Data Retention
EEM77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are:
- Active account data: Retained for the duration of your account plus five (5) years after closure, as required for AML compliance
- Transaction records: Retained for a minimum of five (5) years from the date of the transaction
- KYC documents: Retained for five (5) years after account closure or last activity
- Customer support communications: Retained for up to three (3) years from the date of the communication
- Marketing preferences: Retained until you opt out or request deletion
When your data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you.
8. Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by EEM77:
You have the right to request a copy of the personal data EEM77 holds about you. We will provide this within 30 days of your request. Contact support@eem77.com to submit an access request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details directly from your profile settings.
You may request that EEM77 delete your personal data. Please note that we may be legally required to retain certain data (such as transaction records) for a minimum period, even after account closure.
You can object to EEM77 processing your data for direct marketing at any time. You may also object to processing based on legitimate interests, though this may limit your access to certain features.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transferred to another service provider where technically feasible.
To exercise any of these rights, please contact us at support@eem77.com. We will respond within 30 days. There is no charge for making a data rights request.
9. How We Protect Your Data
EEM77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure:
- SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted storage for sensitive data including passwords and payment information
- Access controls ensuring that only authorised EEM77 staff can access personal data, on a need-to-know basis
- Regular security audits and penetration testing of our platform infrastructure
- Two-factor authentication available for all player accounts
- Monitoring systems to detect and respond to suspicious activity in real time
Despite these measures, no online platform can guarantee 100% security. If you believe your EEM77 account has been compromised, please contact us immediately at support@eem77.com.
10. Children's Privacy
EEM77 is strictly an adult gaming platform. We do not knowingly collect personal data from anyone under the age of 21. By registering on EEM77, you confirm that you are at least 21 years old.
If we discover that a player is under the age of 21, their account will be immediately closed and any funds returned. If you believe a minor has registered on EEM77, please report it to us at support@eem77.com immediately.
11. Third-Party Links
The EEM77 platform may occasionally contain links to third-party websites or services. This Privacy Policy applies only to the EEM77 platform and does not cover how third parties handle your data. We recommend reading the privacy policies of any third-party sites you visit.
EEM77 is not responsible for the privacy practices or content of third-party websites, even if you reached them through a link on our platform.
12. Changes to This Privacy Policy
EEM77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify you via the email address registered to your account and post a prominent notice on the platform.
The updated Privacy Policy will take effect on the date stated at the top of the page. We encourage you to review this page periodically so you always know how your data is being handled. Continued use of EEM77 after an update is published indicates your acceptance of the revised policy.
13. Contact Us & Complaints
If you have any questions, concerns, or requests about this Privacy Policy or how EEM77 handles your personal data, please get in touch:
- Email: support@eem77.com
- Live Chat: Available on the EEM77 platform, 24/7
- FAQ: Visit our FAQ page for quick answers
If you feel that your privacy rights have not been respected and we have not resolved your concern satisfactorily, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory body responsible for enforcing the Data Privacy Act of 2012.
